The U.S. accounting sector is facing a growing skill gap, leaving many firms scrambling to fill key roles with qualified professionals. However, Galleros Robinson, a top-notch accounting firm, has found a strategic advantage — hiring Filipino accountants.

In this very special episode of “The Philippine Business Playbook” podcast, Bryan Luoma interviews Richard Levychin, Managing Partner of Galleros Robinson, for his insights on how this approach has helped them not only close the talent gap but also build a more diverse, effective, and culturally intelligent workforce.

Skill gap in U.S. accounting

As the demand for skilled accountants in the U.S. continues to rise while fewer and fewer Americans go into accounting each year, firms are facing significant challenges in recruiting the right talent.

By hiring Filipino accountants, Galleros Robinson has gained a tactical advantage. They are able to employ a highly skilled, English-speaking workforce that is helping them thrive despite the struggle the rest of the industry is facing. 

Role of cultural intelligence in offshore integration

In the interview, Levychin highlights the importance of cultural intelligence (CQ) in successfully integrating offshore teams into their firm as it creates strong working relationships and fosters mutual understanding. 

Galleros Robinson has made a concerted effort to prioritize cultural intelligence in their offshore recruitment and integration processes. By investing in face-to-face bonding, with many U.S. and Philippine counterparts flying into each others’ countries at some point in time, the firm has built strong cultural ties that enhance collaboration and contribute to a cohesive corporate identity.

Richard emphasizes that cultural intelligence is essential not only for effective communication but also for understanding the values, work ethics, and expectations of both U.S. and Filipino teams. This understanding ultimately leads to more productive and harmonious working relationships, resulting in greater success for the firm.

High-quality work and client satisfaction

One of the standout benefits of hiring Filipino accountants has been the consistent high quality of work delivered to clients. Galleros Robinson’s clients have been extremely satisfied with the output of their Filipino team members, who are known for their eagerness to work hard, professionalism, ability to adapt quickly, and strong communication skills. 

Encouraging reverse mentorship and work-life balance

Richard also highlights the importance of reverse mentorship, where senior employees learn from younger, more tech-savvy team members. This approach fosters a culture of continuous learning and growth, benefiting both the individual and the organization as a whole. 

Additionally, Galleros Robinson values work-life balance, encouraging their offshore employees to enjoy fulfilling lives outside of work, just as they do for their in-house teams. This approach helps maintain employee satisfaction and long-term retention, ensuring a healthy and productive workforce.

Looking ahead

As Galleros Robinson continues to thrive with the support of their Filipino accounting team, they are proving that integrating offshore employees can be a powerful strategy for success. By focusing on cultural intelligence, employee satisfaction, and high-quality work, the firm has gained a competitive edge that sets them apart from others in the industry.

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