Mortgage Operations Manager

Tahche Outsourcing Services Inc’s partner company is a fast growing Real Estate Financial
Brokerage company in the US who offers exceptional services to clients.

We are seeking for an experienced OPERATIONS MANAGER with loans and mortgage experience, to join our team in the Philippines. The ideal candidate will be responsible for supporting the team goals and overall business success; Providing direction, leadership and
motivation to ensure that the team archives service, sales and operational goals. The role requires
strong understanding of business processes, commitment, dedication and drive to achieve aggressive
objectives and standards.

QUALIFICATIONS:

 Bachelor’s degree in any specialized course of study or equivalent combination of education
and experience
 Experience in real estate mortgage (residential and/ or commercial) is required
 At least 5 years of proven leadership skills with relevant experience in a mortgage based
business environment. Equivalent coaching experience to ensure a high level of service is
ideal for the role
 Exposure in any CRM tool, knowledge in G Suite is preferred
 Good Customer Relationship Management skills  Excellent verbal and written communications skills

Bonus Points but not required: Experience with any Entrepreneurial Operation System is a major
plus

GENERAL DUTIES AND RESPONSIBILITIES:

 Supervise the day to day operational functions

 Set up a plug and play loan process and be able to process loans within the first 180 days

 Set up a marketing and sales process to attract clients to the front of the funnel

 Set and meet growth sales  Hire, Train and Retain operations, marketing and sales team and ensure standards and
procedures compliance

 Improve upon the playbook and operation manual  Perform other duties as assigned by the CEO

To apply, send your resume to: recruitment@tahche.ph with the subject: MORTGAGE OM

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