Frequently Asked Questions

Stability to the ISP line is determined by the ISP provider that you choose. We can set up your own dedicated ISP line from among the existing ISP providers. They offer a wide range of flexible packages that will suit the needs of your business. We can process the line application for you and recurring cost to the service will be incorporated in your billing cycle.

Yes there is. All the buildings where our office spaces are located are equipped with a 24/7 back up generator that is included in the amenities. We believe that powering up the office where you are all the time is also powering up your business as well.

Yes you can. We can set up your own dedicated phone line from among the existing Telco providers you can choose. They offer a wide range of flexible packages that will suit the needs of your business. We can process the line application for you and recurring cost to the service will be incorporated in your billing cycle.

It will be your choice of hardware and software that we make readily available to your employees as soon as you tell us your business requirements. We have partnered with the top of class vendors and suppliers in the Philippines to ensure quality of equipment and quality of service.

Yes you can. It will be your choice of desks and furniture that we make readily available to your employees as soon as you tell us your business requirements. We have partnered with the top of class vendors and suppliers who can customize the desks and furniture for you the way you want it.

Yes you can if you want your personal touch into your own space.  But to save you from the hassle of doing this, we have a very competent team to create the design for you and have you approve of it.

Yes it is.  This is a common area that is part of the many amenities in the office that your employees can use in their convenient time.

The amenities are of varied types which depends on where your preferred office space will be.  We have an office building that has access to great restaurants at the ground floor, an office building that is located in the busiest business district in the city, an office building that is atop the biggest mall in Cebu, and so much more!

We can flex hours and support telecommuting if there’s a need. In the Philippines, our government supports the Telecommuting Act, as an alternative work arrangement.

Definitely, if you need interns or on-the job trainees for your team, we can source them out for you. We are in partnership with top schools and universities in Cebu city so manpower deployment for you, for this type of role is easy.

13th month bonus is a mandatory benefit given to all employees with at least 1 month of service which shall not be less than 1/12 of the total basic salary earned by an employee within the calendar year.

We offer health insurance and health care services including dental services to all regular employees through our multi-line insurance underwriter partner.

There are different payment rules in adherence to legal standards for work on holiday, extended hours and night differential. In the Philippines, we have identified at least 20 separate computations for these. A detailed information shall be provided to you prior to any contract arrangement with us.

We adhere to the statutory government requirements , including 13th month bonuses. Additionally, our company offers Service Incentive Leaves, Birthday leave, Health Insurance, and a whole bunch of training and development opportunities for our employees. Recently, we also launched a Commuter Benefit Program as a share-a-fare initiative for our employees. Interestingly, there is also a Premium fare offer for employees going home between 10 PM – 3:00 AM.

At Tahche, we gracefully process outgoing employees and ensure that our partner companies are compliant with the labor standards in the Philippine setting including compliance to notice rules and separation packages.

We will pay employees’ payout according to what is stipulated in our contract or agreement.

We do taxes and statutory remittances of all employees.

We prepare monthly invoices to all clients in accordance with what is stated in the contract.  We prefer to send invoices to our clients the first week of the month.

Yes, Cebu is very safe. Because of the strategic location of the island of Cebu which sits in the center of the Philippines, it has survived over the years primarily from the test of nature. Crime rate has been very manageable and you can roam the streets to your heart’s delight.

Of course you can. You will always be welcomed to come and we can make the VIP arrangements when you need to book flights, car rentals, hotel stay, eat at chosen restaurants, enjoy a city tour, go around places, etc. We got you covered during your visits.

Of course he can. He can stay as long as required and just like any VIP, will be treated to the Cebu hospitality.

Of course you can. We support work and life balance throughout the employment cycle of all employees and we encourage all the companies who are with us to always give their employees a timely breather. As part of our added services, we can organize any party for your employees all year round the way you want it to be.